Payment & Confirmation
Once we receive your completed form and your event and chosen date are assessed as plausible, a code will be sent to you to complete your booking to process the payment and discuss your requirements.
A 50% deposit will be required to lock-up the date of your event. Your booking will be confirmed upon receipt of full payment for the total Venue Hire cost. This must be done at least two weeks to your event.
You will be invoiced after your event for any additional charges arising from potential damage to facilities.
Cancellation Terms
Both parties will endeavour to avoid cancellation, but should it be deemed necessary, the party cancelling the hire will inform the other party at the earliest opportunity. If BOUNDARY PRIME cancels your hire, your payment will be refunded in full. Non-confirmation of your event by BP will entitle you to a full refund of your deposit/full amount paid.
If you cancel your hire two weeks to your event, you will forfeit part of the fee for administrative inconvenience. If you cancel your hire one week to your event, your deposit will be forfeited.
Failure to pay your full hire cost two weeks to your event will entitle BP the right to cancel your booking. There will be no refund of your deposit.
Boundary Prime (BP) Terms and Conditions of Hire
1. The hirers shall use the premises only for the time reserved, and for the purpose and/or functions stated in the Venue Booking Form. All setting up and clearing away time/tearing down must be included in the booking.
2. The time allotted to the hirer includes setting up and tearing down. Unless special storage arrangements have been agreed with the Facility Manager beforehand, the hirers shall ensure that all furniture, equipment and other possessions belonging to the hirers shall be removed from the premises by the hirers immediately after the event.
3. The hirers shall pay for the use of the venue the sums invoiced at the time and manner indicated.
4. The hirers shall be responsible whilst using the premises for the preservation of order and shall take all practicable steps to ensure that nothing shall occur at the venue or on the premises which might offend against any statute or by-law or any regulations respecting the hiring and use of event centres or the venue or might be a nuisance to or cause reputational damage to Boundary Prime.
5. In the case of evening events, hirers are requested to encourage attendees/participants/audience/performers to leave as promptly and quietly as possible at the end of the event and to ensure that the removal of any equipment is done in the same manner.
6. The hirers shall indemnify and keep indemnified Boundary Prime from and against all loss, damage, actions, claims, costs and expenses which the management/Boundary Prime may suffer, or which may be made against them by reason of or in consequence of any act or omission of any kind committed upon the venue/premises by the hirers or by any persons acting with their express or implied permission or authority.
7. Boundary Prime takes no responsibility or liability for equipment and other logistics brought onto the premises by the hirer or his/her vendors. Accordingly, hirers are advised, where possible, to take out adequate insurance cover and/or precautionary measures for all aspects of their activity.
8. BP will provide front staff to supervise and control the set-up and tear-down for the event. The event must be entirely open to inspection at any time and without notice by the Facility Manager. Except as stated, BP front staff and Facility Manager will NOT physically assist hirer in the setting up or tearing down of logistics/equipment/decor. This does not apply where BP provides the logistics, equipment and décor for the event.
9. BP has a recommended list of vendors on the website, which the hirer, at their discretion, may utilise or draw on. Where the hirer chooses to use their own vendors for their event, they must submit these to the facility manager for approval. The hirer's vendors are required to attend all planning meetings with the facility manager to understand the rules and requirements of BP. It will be the hirer's responsibility to ensure their vendors comply with these requirements.
10. Hirers who engage the services of listed vendors do so entirely at their sole discretion, and BP takes no liability or responsibility for such engagements. Hirers who draw on the listed vendors should make sure they acquaint themselves with the terms and conditions of individual vendors.
11. A security deposit for damages will be paid in addition to the cost of hiring. Please inform us during and after your event if any damage has been done to either the venue or a part of the premises during your usage. If, in the opinion of the Facility Manager, the damage goes beyond that of normal wear and tear, the security deposit will not be refunded to the hirer and will cover the cost of repair.
12. If you wish to move any equipment and/or furniture or item at the venue or on the premises, please check first with the Facility Manager.
13. The hirer must state in the booking form whether anything is to be sold on the premises during the event booked. Commission (10%) will be charged on any sales.
14. A kitchen is provided for catering. The hirer must ensure that if used, it is kept neat during and at the end of their event.
15. No furniture may be introduced into the venue without the Facility Manager's prior approval. No fixtures or decorations requiring nails, screws, pins, staples, adhesive tape or similar shall be allowed.
16. We are happy to display posters/notices for activities taking place at Boundary Prime. However, please check with Facility Manager on suitability prior to doing so.
17. Hirer may hold a one-hour daytime rehearsal (before 5:00 pm) to occur up to one (1) week prior to the event at no charge. Availability is based solely on the discretion of BP's Facility Manager.
18. The hirer shall be responsible for informing all persons present at their booking of the location of fire escape routes and firefighting equipment, and when it is anticipated that more than sixty persons are likely to be present, for the appointment of stewards to take charge of an evacuation in the event of an emergency.
19. The hirers shall ensure that emergency exits are not in any way obstructed at any time. When seating is used in the rooms, the hirers shall also be responsible for ensuring adequate gangways are maintained in order to facilitate a speedy evacuation in the event of an emergency.
20. Hirers shall ensure that their attendees and vendors comport themselves in a responsible manner and keep all spaces occupied and common areas on the premises as tidy as possible.
21. Smoking is not permitted in any part of the premises, and the hirers shall ensure that this policy is strictly adhered to at all times.
22. The following celebration items are NOT permitted at Boundary Prime: ammunition/explosives, firecrackers, Chinese sky lanterns, sparklers or fireworks. These items are a danger to Boundary Prime and other guests.
23. Where the hirer's event exceeds the agreed time, the Facility Manager shall, unless adequate arrangements have been reached, turn off all electricity and other utilities and take steps to remove the hirer and their attendees/vendors/participants/associated parties from the premises.
24. There may be occasions when, due to unforeseen circumstances, BP is unable to accommodate your booking either in full or in part. This could be because of urgent repair works or staffing issues. Although BP will do its utmost to resolve any issues, we would reserve the right to cancel any booking either in full or in part. In these instances, there will be no liability to BP, and in such a case, any related monies already paid by the Hirer would be refunded.
25. If in the cause of an event, there is an occurrence that was unforeseen and/or arising from an act of nature such as floods, fire, civil commotion, or terrorist attacks, earthquakes, BP shall not be held liable and the hirer shall not be entitled to a refund. Any claims for damage suffered, if established, may be made against any existing insurance taken out for the premises.
26. BP may need to be closed in an emergency, or for maintenance or repairs. The management reserves the right to cancel any booking for these reasons, and without reasonable notice.
27. In the case of non-observance or non-performance by the hirers of any conditions, or in the case that management shall be of the opinion that there is any interference with BP users or staff, or that the wear and tear of the premises, furniture, or fittings is excessive, BP staff may demand the cessation of the event and thereupon the booking shall be deemed terminated, and no refunds shall be occasioned.